FLY BEYOND
THE LIMITS

Last Updated: March 2025

1. Agreement to Terms

By accessing and using the AzraJet Aviation website and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Description

AzraJet Aviation provides private aviation services including but not limited to charter flights, aircraft management, CAMO (Continuing Airworthiness Management Organization) services, and aircraft & part sales. All services are subject to availability and applicable aviation regulations.

3. Booking and Reservations

All flight requests submitted through our website are inquiries and do not constitute a confirmed booking. A binding agreement is formed only upon written confirmation from AzraJet Aviation and receipt of applicable payment or deposit as specified in the charter agreement.

4. Pricing and Payment

All prices quoted are subject to change until a formal charter agreement is signed. Prices may vary based on aircraft availability, route, fuel costs, and other operational factors. Payment terms will be specified in each individual charter agreement.

5. Cancellation Policy

Cancellation terms vary depending on the type of service and are detailed in individual service agreements. Generally, cancellations made less than 48 hours before departure may incur fees up to 100% of the charter cost.

6. Passenger Responsibilities

Passengers are responsible for providing valid travel documents, complying with customs and immigration requirements, and adhering to all safety instructions provided by the crew. AzraJet reserves the right to refuse carriage to any passenger who fails to comply with these requirements.

7. Liability Limitations

AzraJet Aviation's liability for any claims arising from the provision of services shall be limited to the extent permitted by applicable law and international aviation conventions, including the Montreal Convention where applicable.

8. Force Majeure

AzraJet Aviation shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to adverse weather conditions, air traffic control restrictions, government actions, or acts of God.

9. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of AzraJet Aviation and is protected by intellectual property laws. Unauthorized use or reproduction is prohibited.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Turkey. Any disputes shall be subject to the exclusive jurisdiction of the courts of Istanbul, Turkey.

11. Contact

For any questions regarding these Terms and Conditions, please contact us at fly@azrajet.com.

Last Updated: March 2025

1. Information We Collect

We collect personal information that you voluntarily provide when using our services, including: full name, email address, phone number, travel preferences, passport details (when required for flight operations), and payment information.

2. How We Use Your Information

Your personal information is used to: process flight requests and bookings, communicate regarding your travel arrangements, provide customer support, comply with legal and regulatory requirements, and improve our services.

3. Data Sharing

We may share your information with: aircraft operators and crew for flight operations, ground handling service providers, customs and immigration authorities as required by law, and payment processors for transaction processing. We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings. Essential cookies required for website functionality cannot be disabled.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Flight records are retained in accordance with aviation regulatory requirements.

7. Your Rights

Under applicable data protection laws, you have the right to: access your personal data, request correction of inaccurate data, request deletion of your data, object to processing of your data, and request data portability. To exercise these rights, contact us at fly@azrajet.com.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence for the purpose of providing aviation services. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact

For privacy-related inquiries, please contact our Data Protection Officer at fly@azrajet.com.